Ugg Boots From Australia

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F.A.Q

Where is your company based?

We are an Australian registered company with a full organization name Marksun Australia Pty Ltd.. "UGG Boots from Australia" is among several international trademark we are acquiring. For a long time we are dedicating to our sheepskin and pure raw wool made products for the gloable markets. Please click here for a basic understanding of our products and the organization and business we are running.

Are your sheepskin boots genuine Australian sheepskin boots?

We only sell 100% Australian sheepskin made products. All our raw materials are from the world's finest A grade Merino Sheepskin. You will find various side tags and certificate with your purchased boots. To cut down the price, like the US company Deckers outdoor Corporation, we export wool and sheepskins to China and have them manufactured there.

Do you sell products made by American company Deckers Outdoor Corporation?

We get this question regularly and the answer is no! We sell our own products, designed here in Australia and manufactured by our own authorized factory. We are not affiliated to the US Company that owns the UGG Australia brand - called Deckers. The word Ug,Ugh, Ugg has been associated with a style (not brand) of footwear for many years in Australia so you will find many people advertising ug, ugg or ugh boots. The word Ugg is found in the Macquarie Dictionary. Most of the UGG AustraliaTM production are alos finally made in China.

What if i buy your products in the believe of Deckers's UGG boots?

We have a customer-friendly easy return policy. We gladly accept returns and exchanges within 30 days of the original invoice date from customer as long as the product is in a resalable condition. But we are not responsible for the shipping cost on returns of the talking reason. Please click to have our full return and refund policy

What are the shipping costs?

We offer FREE delivery for all orders to any major places in the world during our online promotion time.

Are there any other additional costs?

There are no other additional costs. Customs fees are not being included by MarksunBoots.co.uk for international shipping. We'll mark our parcel as "Gifts" or "Samples" to avoid fees imposed by Customs, but the recipient will be fully responsible for the charges if there is any.

If clients request to involve the paper invoice into the package before shipment, we will do that. And the possible import tax and duties will be automatically pass to our clients and we will have no responsibility to cover and neither do we charge you it in your payment.

Do you sell in quantities at wholesale prices?

Yes. We sell in quantities and at wholesale prices to shops and retailers all round the world. We have also helped many customers with starting their own businesses, selling our products. We will provide you with all of our experience and service to make it a safe and easy process. Please contact us for more information.

What size do I put on the order?

In order to get the best result in size we wish to emphasize that using your barefoot measurement in accordance with the size chart will ensure the best size choice. Please do not assume your normal foot size will be the equivalent to our size. For example: If you are normally a size UK 5 however measure 24cm in barefoot length you will require a size UK 6. Please refer to our Sizing options.